Propensity AI

Privacy Policy

Last updated: January 2025

Introduction

Propensity AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and platform. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you use our services.

Website Usage Data

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We also collect information about the individual web pages you view, what websites or search terms referred you, and how you interact with the site.

Information Submitted Via Forms

When you submit information through contact forms or request access to our beta program, we collect your name, company name, work email address, and any other information you choose to provide in your message.

Account and Login Information

If you create an account to access the Propensity AI platform, we collect your email address, name, and any authentication credentials required to secure your account. This may include information from third-party authentication providers if you choose to sign in using those services.

Product Usage Data

When you use the Propensity AI platform during our beta period, we collect information about how you interact with the product, including features used, simulations created, and technical performance data. This helps us improve the platform and deliver a better experience.

How We Use Information

We use the information we collect to:

  • Provide, operate, and maintain our platform and services
  • Improve, personalize, and expand our platform capabilities
  • Understand and analyze how you use our platform
  • Develop new products, services, features, and functionality
  • Communicate with you about updates, security alerts, and support
  • Process your inquiries and respond to your requests
  • Detect, prevent, and address technical issues and security threats

Cookies and Analytics

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. We use cookies to understand site usage patterns and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Data Sharing and Service Providers

We may share your information with third-party service providers who perform services on our behalf. These service providers are authorized to use your information only as necessary to provide these services to us. These services may include:

  • Cloud hosting and infrastructure providers
  • Analytics and performance monitoring services
  • Authentication and identity management services
  • Communication and email delivery services

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share aggregated, anonymized information that does not directly identify you.

Data Security

We implement appropriate technical and organizational measures designed to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

During our beta phase, we are continuously improving our security practices and infrastructure. We take data protection seriously and work to ensure enterprise-grade security standards are maintained.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to object to or restrict certain processing activities
  • The right to data portability

To exercise these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable law.

International Users

Our services are operated from the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us through our contact form or reach out directly at the email address provided on our website.